The best way to deliver a brilliant pitch or run an effective meeting is to plan, practise and prepare. This tailored course offers your team the chance to practise and perfect business scenarios unique to them.
City Academy’s team of experienced, professionally trained Role Play actors and facilitators deliver bespoke scenarios that are matched to your company. The group will be led by a professional Communication Skills tutor, actor and business coach. This tutor will facilitate the role play and play various parts as required. Throughout the session, the tutor will offer practical tips and tricks to improve each individual’s skills.
Role-play is an invaluable training method that provides participants the opportunity to experiment and hone communication skills for "high-stakes scenarios" in a safe environment.
Core communication skills tailored to your business will be built into the course design. You might for instance want to improve skills for managing difficult conversations, techniques for communicating negative or constructive feedback, or tips for conducting effective interview.
The session will provide participants with concrete practical experience of managing "Live" business encounters.
Our team are experienced in working with all levels of staff, from Graduates to Senior Management. We can provide one-on-one sessions or team sessions.
Role Play Scenarios are followed up with Constructive Feedback and further work that can lead to behavioural changes and are an invaluable aid to Learning and Development.
The Diverse Range of Role Play Training includes:
Restoring failed client expectations
Dealing with difficult clients
Management communication problems
Analysis and demonstrations of interaction
Rehearsing an important meeting to demonstrate potential outcomes
Q&A fielding difficult questions
Using professional actors in a number of role-play scenarios we help you to consolidate your business communication skills.
Role play a number of different scenarios – actors can play clients, business professionals or any other role.
Shape content of session to suit your team
How to have difficult conversations while maintaining rapport