Learn to communicate effectively and professionally in all environments and situations.
This tailored course for your team or group provides practical skills to help conduct oneself professionally in any business environment. Skills covered include how to feel comfortable in an unfamiliar setting, how to listen and communicate effectively across generations and cultures and how to embody the values of a brand authentically.
When first starting out in your career it is easy to feel overwhelmed or unsure about how to approach different business scenarios proficiently. This enjoyable and practical course gives your team the chance to try new approaches in a safe environment. Participants will have the opportunity to gain experience by working with real-life examples. By learning new voice and body language tips, each team member will leave with an enhanced perception and easily integrated skills for managing social and business situations such as networking events, meetings, exhibitions, conferences and everyday office interactions.
This course is ideal for graduate-level employees, however it can be adapted to suit levels of seniority. On consultation, the course will also be tailored to your team's specific requirements.
Managing small talk
How to meet and greet in a variety of business settings
How to convey presence and impact
Listening and adjusting your approach to suit your audience
How to convey your ideas authentically and with confidence
Power Play – how to navigate status
Role play a range of business scenarios to trial various approaches
Build rapport with clients and colleagues
Understand personality and the role it plays in communication
Learn how to adapt to any business situation
Learn core vocal and physical techniques to support your message