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Conflict Resolution


Book a free consultation
Book a FREE consultation or request a callback

Miscommunication is one of the key drivers of conflict in a working environment. Day-to-day, a workplace can become unproductive and, often, unpleasant if you do not diffuse a disagreement between employees quickly and professionally.

That is where our exceptional Conflict Resolution Training for businesses comes in – an effective solution to dealing with conflict in the workplace.

Our Conflict Management training coures aren't just about resolving the problem but also about changing the dynamics of a conflict, as well as how to better deal with it in the future to ensure you don't feel trapped in an unwanted or intimidating situation with colleagues.

Business Benefits
Transform potential arguments into positive, respectful discussions
Effectively get your message across, take a stance and be heard during conflict
Use the right language and behaviour during conflict - on and offline
Manage stressors by implementing key tactics and psychological techniques
Identify your role in reducing conflict and how to behave after conflict
See disagreements as opportunities for the development of solutions, and manage conflict
For more information or a FREE consultation, please call us on 0207 042 8833 or email business@city-academy.com

Conflict Resolution Training Content:

  • Explore how to resolve conflicts through role play and theatre
  • Learn how to recognise conflict and prioritise the steps to resolution
  • Understand different mindsets and how you can find common ground in conflict
  • Analyse your behaviour and how you can improve your expression and communication
  • Develop an understanding of how to control conflict and the best language to use
  • Gain an understanding of the real dangers of conflict without fear
  • Get friendly, personable feedback from a Relationship Management Expert

Our practical and proven Conflict Resolution Training workshop gives you the knowledge and understanding you need to deal with conflict in the workplace professionally and subtly, without furthering any disruption that it may be causing to other individuals and workplace productivity.

We will give you the tools to proactively address signs of stress in others and deal with difficult, often emotional situations with empathy and in an efficient fashion without losing your objectivity.

BOOK A PUBLIC COURSE

Interested in taking this course as an individual rather than a team?

We also run public courses in Conflict Resolution at central London studios across London. These practical group sessions are led by professional voice tutors.

This course will also provide you with individual tips, techniques and exercises on how to speak in front of a larger audience with confidence and personality.

More information including a timetable with available dates and pricing can be found here:

Venues

We deliver workshops in-house at client offices and at theatrical venues across London including:

Tutors

Our tutors are actors and voice professionals with expertise in leading dynamic and practical sessions for business.

Book a free consultation

Book a FREE consultation or request a callback