{"id":19991,"date":"2024-12-09T09:40:00","date_gmt":"2024-12-09T09:40:00","guid":{"rendered":"https:\/\/www.city-academy.com\/business\/?post_type=customer_story&#038;p=19991"},"modified":"2025-07-30T10:11:55","modified_gmt":"2025-07-30T09:11:55","slug":"expedia","status":"publish","type":"customer_story","link":"https:\/\/www.city-academy.com\/business\/our-clients\/expedia","title":{"rendered":"Expedia"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19991\" class=\"elementor elementor-19991\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5565da5 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"5565da5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31e9b15\" data-id=\"31e9b15\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8647b6 mas-addons-sticky-no elementor-widget elementor-widget-image\" data-id=\"d8647b6\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"411\" height=\"256\" src=\"https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/expedia-business-case-study.webp\" class=\"attachment-large size-large wp-image-22737\" alt=\"expedia business case study\" srcset=\"https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/expedia-business-case-study.webp 411w, https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/expedia-business-case-study-300x187.webp 300w\" sizes=\"(max-width: 411px) 100vw, 411px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4843dac mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"4843dac\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"mas-addons-heading-title show-line-no\">Using narrative and performance techniques to engage and captivate<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55ce72e elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"55ce72e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da486aa elementor-invisible\" data-id=\"da486aa\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1762c07 mas-addons-sticky-no elementor-widget elementor-widget-image\" data-id=\"1762c07\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/expedia-communications-skills-training.webp\" class=\"attachment-full size-full wp-image-22750\" alt=\"expedia communications skills training\" srcset=\"https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/expedia-communications-skills-training.webp 640w, https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/expedia-communications-skills-training-300x200.webp 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f0d996a\" data-id=\"f0d996a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de7fece elementor-widget__width-initial mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"de7fece\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"mas-addons-heading-title show-line-no\">Expedia: Communications Skills Training<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09e279b mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"09e279b\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Expedia<\/strong> operates several global online travel brands. They wanted our help to design a <strong>Communications Skills training<\/strong> workshop to develop the pitching skills of one of their senior project teams.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bb8eb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"2bb8eb9\" data-element_type=\"section\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dc2f9c1\" data-id=\"dc2f9c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d27a48 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"8d27a48\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"mas-addons-heading-title show-line-no\">The Brief<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c98565 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"9c98565\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.expedia.co.uk\/\" target=\"_blank\" rel=\"noopener\">Expedia&#8217;s<\/a> product specialist team manage internal and external relationships. As such, the company&#8217;s objective was to enhance team members&#8217; general communication skills as well as their ability to deliver <a href=\"https:\/\/www.city-academy.com\/business\/communication-skills\/presentation-skills\">presentations with impact<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba828fe mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"ba828fe\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>They wanted information to be conveyed in an engaging, practical and enjoyable manner. This made a storytelling and presentation skills workshop the ideal route to meet the company&#8217;s objective.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ec265ac\" data-id=\"ec265ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7ed090c elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"7ed090c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-16e146f\" data-id=\"16e146f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-251cb44 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-icon-box\" data-id=\"251cb44\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<!-- box link  -->\n\t\t\t\t\t\t<!-- box link  -->\n\t\t<div class=\"mas-addons-feature-box-item mas-addons-feature-icon-left mas-addons-icon-position-\">\n\n\t\t\t\n\t\t\t<div class=\"mas-addons-feature-content-wrap\">\n\t\t\t\t<div class=\"mas-addons-feature-content\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"mas-addons-feature-title\">SERVICE<\/h4>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p>Storytelling for Product Specialists<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t<!-- box link  -->\n\t\t\t\t\t<!-- box link  -->\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e1c8c mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-icon-box\" data-id=\"67e1c8c\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<!-- box link  -->\n\t\t\t\t\t\t<!-- box link  -->\n\t\t<div class=\"mas-addons-feature-box-item mas-addons-feature-icon-left mas-addons-icon-position-\">\n\n\t\t\t\n\t\t\t<div class=\"mas-addons-feature-content-wrap\">\n\t\t\t\t<div class=\"mas-addons-feature-content\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"mas-addons-feature-title\">INDUSTRY<\/h4>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p>Travel<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t<!-- box link  -->\n\t\t\t\t\t<!-- box link  -->\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c362d67 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-icon-box\" data-id=\"c362d67\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<!-- box link  -->\n\t\t\t\t\t\t<!-- box link  -->\n\t\t<div class=\"mas-addons-feature-box-item mas-addons-feature-icon-left mas-addons-icon-position-\">\n\n\t\t\t\n\t\t\t<div class=\"mas-addons-feature-content-wrap\">\n\t\t\t\t<div class=\"mas-addons-feature-content\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"mas-addons-feature-title\">TEAM SIZE<\/h4>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p>24<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t<!-- box link  -->\n\t\t\t\t\t<!-- box link  -->\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b67cbf2 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-icon-box\" data-id=\"b67cbf2\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<!-- box link  -->\n\t\t\t\t\t\t<!-- box link  -->\n\t\t<div class=\"mas-addons-feature-box-item mas-addons-feature-icon-left mas-addons-icon-position-\">\n\n\t\t\t\n\t\t\t<div class=\"mas-addons-feature-content-wrap\">\n\t\t\t\t<div class=\"mas-addons-feature-content\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"mas-addons-feature-title\">LOCATION<\/h4>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p>Sadler's Wells Theatre, EC1R, LONDON<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t<!-- box link  -->\n\t\t\t\t\t<!-- box link  -->\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4b4ee1 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-icon-box\" data-id=\"b4b4ee1\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<!-- box link  -->\n\t\t\t\t\t\t<!-- box link  -->\n\t\t<div class=\"mas-addons-feature-box-item mas-addons-feature-icon-left mas-addons-icon-position-\">\n\n\t\t\t\n\t\t\t<div class=\"mas-addons-feature-content-wrap\">\n\t\t\t\t<div class=\"mas-addons-feature-content\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"mas-addons-feature-title\">DURATION<\/h4>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p>1 Day<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t<!-- box link  -->\n\t\t\t\t\t<!-- box link  -->\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f644750 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"f644750\" data-element_type=\"section\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f9124a2\" data-id=\"f9124a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e32407 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"7e32407\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"mas-addons-heading-title show-line-no\">What Did We Do?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-788d7c8 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"788d7c8\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For this testimonial, City Academy organised an intense day of learning, split into two three hour sessions: the first part gave hands-on experience of <a href=\"https:\/\/www.city-academy.com\/business\/communication-skills\/storytelling-for-business\">business storytelling<\/a> and practical skills to apply this in the context of their roles.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae54396 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"ae54396\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Through a series of exercises, the group worked on developing their own authentic style of storytelling. They practised building confidence, being creative and telling coherent stories for business, with multiple opportunities to apply techniques. Using each other as sounding boards, they were able to more easily identify the impact of what they\u2019d learned.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec53bf mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"6ec53bf\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The second session focused on presenting with clarity and conviction. Each individual explored vocal techniques such as controlled breathing, pace and pitch, and explored how positive physical communication creates a strong personal presence. Exercises also explored techniques to manage nerves, increase adaptability and how to make a genuine connection with an audience.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff7c7a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"ff7c7a6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5d045b6\" data-id=\"5d045b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69e8255 mas-addons-sticky-no elementor-widget elementor-widget-image\" data-id=\"69e8255\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"42\" height=\"60\" src=\"https:\/\/www.city-academy.com\/business\/wp-content\/uploads\/2024\/12\/swift_top.png\" class=\"attachment-large size-large wp-image-19488\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54942fd\" data-id=\"54942fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-123fd79 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"123fd79\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"mas-addons-heading-title show-line-no\">It was great to understand the importance of tone and pace to deliver a good presentation. I also enjoyed the exercise to inject passion into a subject that you might not be overly passionate about. It was also fun and I liked that we were comfortable together as a team to experiment with speech etc, which is normally way out of the comfort zone for me. <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c6b21 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"f3c6b21\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Expedia team member<br \/><strong>Product Specialist<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b54197 elementor-section-full_width elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"0b54197\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b56794\" data-id=\"3b56794\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-26254e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"26254e1\" data-element_type=\"section\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-16ecf8f\" data-id=\"16ecf8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7d2338 elementor-widget__width-initial mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"f7d2338\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"mas-addons-heading-title show-line-no\">Find out more and request your free quote<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d71d5d6 mas-addons-sticky-no elementor-widget elementor-widget-mas-list-group\" data-id=\"d71d5d6\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-list-group.default\">\n\t\t\t\t<div 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8833\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mas-list-group-item mas-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:business@city-academy.com\"   >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"mas-list-group-icon no\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"mas-list-group-text\">\n\t\t\t\t\t\t\t\t\tEmail us\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":22735,"template":"elementor_header_footer","class_list":["post-19991","customer_story","type-customer_story","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/customer_story\/19991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/customer_story"}],"about":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/types\/customer_story"}],"version-history":[{"count":5,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/customer_story\/19991\/revisions"}],"predecessor-version":[{"id":22753,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/customer_story\/19991\/revisions\/22753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/media\/22735"}],"wp:attachment":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/media?parent=19991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}