{"id":20350,"date":"2024-12-10T08:37:50","date_gmt":"2024-12-10T08:37:50","guid":{"rendered":"https:\/\/www.city-academy.com\/business\/?page_id=20350"},"modified":"2025-01-13T16:54:43","modified_gmt":"2025-01-13T16:54:43","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.city-academy.com\/business\/privacy-policy-2","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20350\" class=\"elementor elementor-20350\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2187b7c elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"2187b7c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2bb38a3\" data-id=\"2bb38a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c322559 mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"c322559\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"mas-addons-heading-title show-line-no\">Privacy policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f02c734 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"f02c734\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0235317\" data-id=\"0235317\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17def7c elementor-widget__width-initial mas-addons-sticky-no elementor-widget elementor-widget-mas-addons-heading\" data-id=\"17def7c\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-addons-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"mas-addons-heading-title show-line-no\">This Policy was last updated on 15 March 2021.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c84566 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"5c84566\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>This is the <strong>Privacy Policy<\/strong> for cabusiness.co.uk at 10 Herbal Hill, London, EC1R 5EG, Telephone: <a href=\"tel:0207 042 8833\">0207 042 8833<\/a>.<\/p><p>City Academy is registered with the Office of the Information Commissioner under registration number Z1966940.<\/p><p>We\u2019ve tried to be as clear as we can be and to avoid unnecessary jargon, while including all the relevant information \u2013 but please do email <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a> to find out more.<\/p><p>City Academy aims to offer a transparent view as to how we use and store personal data in line with the GDPR.<br \/>We respect the privacy of each user accessing the Website (&#8220;you,&#8221; &#8220;your&#8221;) and are committed to protecting your privacy. We have structured the Website so that, in general, you can visit and browse the Website without identifying yourself or revealing any personal information. We ensure that any personal information provided by you to us will be processed in accordance with the GDPR and our Privacy Policy set out below.<\/p><p>You may at any time request the personal information that we hold, you may also request for your personal details to be deleted from our database or to unsubscribe to our marketing emails.<\/p><p>We promise to keep your data safe. We do not pass on or sell any data we collect on our website or mobile application to any other businesses or persons.<\/p><p>City Academy hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f166106 ourbullets mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"f166106\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>WHAT PERSONAL DATA WE COLLECT AND WHAT WE DO WITH IT<\/h2><p>We collect the following personal data from you:<\/p><ul><li>Your basic contact details: We collect your name, email address, postal address, telephone number and website address so that we can contact you about your training and keep in touch with you from time to time.<\/li><li>Your usage details: We collect your usage data which may include your IP address, City Academy website username and password, browsing history, searches you\u2019ve made on our website, any enquiries you\u2019ve made, etc. This data may be processed for the purposes of analysing the use of our website and services. The legal basis for this processing is for the purposes of our legitimate business interests, namely monitoring and improving our website and services.<\/li><li>Your payment details: We may require your payment card details so that we can collect payment for your training. Card details are securely managed by Stripe (to view their privacy policy please <a href=\"https:\/\/stripe.com\/gb\/privacy\" target=\"_blank\" rel=\"noopener\">click here<\/a>), Go Cardless (to view their privacy policy please <a href=\"https:\/\/gocardless.com\/privacy\/\" target=\"_blank\" rel=\"noopener\">click here<\/a>) and Paypal (to view their privacy policy please <a href=\"https:\/\/www.paypal.com\/uk\/legalhub\/paypal\/privacy-full\" target=\"_blank\" rel=\"noopener\">click here<\/a>).<\/li><\/ul><h2>YOUR PERMISSIONS AND CHOICES<\/h2><p>You can change your registration data and your email preferences City Academy at any time by emailing <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a>.<\/p><p>You may choose at any time to change the information that you provided when you registered, including your email address by emailing <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a>.<\/p><p>You can also change which emails you receive, or ensure that you do not receive any emails from City Academy, by emailing <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a>.<\/p><h2>HOW LONG IS YOUR DATA HELD?<\/h2><p>Any personal data you give us, or that we collect when you use City Academy, will be retained by us for as long as it\u2019s needed to perform its function. Registration data is held permanently unless you notify us that you no longer wish for us to keep your details. There\u2019s no one-size-fits-all time limit, but we regularly review the data we hold to ensure it is still necessary.<\/p><h2>HOW WE USE YOUR PERSONAL DATA<\/h2><p>We use your personal data for the following purposes:<\/p><ul><li>provide you with an up to date, efficient and reliable service<\/li><li>ensure we keep our website safe and secure<\/li><li>ensure that we manage our website and services correctly, make enhancements, testing, research, data analysis and to introduce new services that we believe are of interest to you<\/li><li>carry out our obligations in our terms and conditions and to provide you with the information, courses and services that you request from us<\/li><li>provide you with information about other services, competitions or courses that you have already purchased or made enquiries about<\/li><li>to provide you with information or services that we believe may be of interest to you<\/li><li>provide you with an enhanced or more personalised experience when using our service<\/li><li>provide customer support services to you<\/li><li>notify you of any changes to the service, our terms and conditions or policies<\/li><li>measure and ensure that we are providing You with relevant courses, offers and advertising<\/li><li>fulfil delivery of a course or service to you<\/li><\/ul><p>You can unsubscribe from our direct marketing at any time by clicking the \u201cUnsubscribe\u201d link in any of our emails or by contacting us at 10 Herbal Hill, London, EC1R 5EG, Telephone: <a href=\"tel:0207 042 8833\">0207 042 8833<\/a>, Email: <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9aea179 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"9aea179\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>HOW WE STORE YOUR PERSONAL DATA<\/h2><p>Your data is stored by our web hosting company Fasthosts, our CRM provider SalesForce, our email service providers Campaign Monitor and SMTP Gateway. Unless you have turned cookies off, some data technology and social media companies (such as Google and Facebook) store your cookies; they do not have access to any personal information about you beyond your browsing habits.<\/p><p>The way we store and process data is compliant with the UK 1998 Data Protection Act, the 2018 EU General Data Protection Regulation (GDPR), and other relevant pieces of legislation. We always aim to comply both with the spirit as well as the letter of the law and to be responsible with your data.<\/p><h2>LINKS TO OTHER WEBSITES<\/h2><p>Our website contains hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk. We urge you to read other sites privacy policy.<\/p><p>If you decide to cancel your purchase of a course, it can be done in the following way:<\/p><p>By sending a cancellation request in writing to: <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a>.<\/p><p>If you cancel the purchase of a course within 14 calendar days as mentioned above, City Academy will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund.<\/p><h2>COOKIES<\/h2><p>The Website uses cookies to differentiate you from other users and to help provide you with the best experience we can. For further information about the cookies we use and for what purposes they are used, please refer to our Cookies Policy.<\/p><p>You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our&#8217;s and a large proportion of the world&#8217;s websites as cookies are a standard part of most modern websites.<\/p><p>Please note: we do use cookies from third party sources.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0410aae ourbullets mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"0410aae\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>SUBJECT ACCESS REQUESTS<\/h2><p>If you\u2019d like you can ask us to provide details of the personal information we hold about you, under the Data Protection Act 1998.<\/p><p>To request this information, please email us at <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a> or write to City Academy, 10 Herbal Hill, London, EC1R 5EG.<\/p><p>Under GDPR, we have to provide you, as a &#8220;data subject&#8221;, with a readable copy of all personal data which we may hold about you, free of charge within a month of receiving your written request for us to provide it. Evidence or proof of your identity (for example, a copy of your passport, driver\u2019s licence or current bills) may be required.<\/p><p>It is both in our interest and yours to store and process accurate personal data. If the data we hold about you is inaccurate in any way, where appropriate, you may have your personal data corrected by us on request by having it:<\/p><ul><li>Completed;<\/li><li>Amended; and\/or<\/li><li>Erased.<\/li><\/ul><p>Please contact us to update any of your personal data or to request access to your personal data by addressing the Information Officer at the following address or e-mail address:<\/p><p>Information Officer<br \/>10 Herbal Hill,<br \/>London,<br \/>EC1R 5EG<\/p><p>EMAIL: <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a><\/p><p>QUESTIONS<br \/>If you have any feedback or questions about our use of your personal information or about this online Privacy Policy, please send us an e-mail to <a href=\"mailto:info@city-academy.com\">info@city-academy.com<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ba1c8b elementor-section-full_width elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"3ba1c8b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5470884\" data-id=\"5470884\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b48a373 elementor-section-boxed elementor-section-height-default elementor-section-height-default mas-addons-sticky-no\" data-id=\"b48a373\" data-element_type=\"section\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cb4ca7c\" data-id=\"cb4ca7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2543b9 mas-addons-sticky-no elementor-widget elementor-widget-heading\" data-id=\"a2543b9\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need Help?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-321730c mas-addons-sticky-no elementor-widget elementor-widget-mas-list-group\" data-id=\"321730c\" data-element_type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"mas-list-group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"mas-list-group\">\n\t\t\t<ul class=\"mas-list-group-wrapper layout_2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mas-list-group-item mas-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+44 (0)20 7042 8833\"   >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"mas-list-group-icon no\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"mas-list-group-text\">\n\t\t\t\t\t\t\t\t\t+44 (0)20 7042 8833\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mas-list-group-item mas-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:business@city-academy.com\"   rel=\"nofollow\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"mas-list-group-icon no\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"mas-list-group-text\">\n\t\t\t\t\t\t\t\t\tEmail us\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy This Policy was last updated on 15 March 2021. This is the Privacy Policy for cabusiness.co.uk at 10 Herbal Hill, London, EC1R 5EG, Telephone: 0207 042 8833. City Academy is registered with the Office of the Information Commissioner under registration number Z1966940. We\u2019ve tried to be as clear as we can be and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-20350","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/pages\/20350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/comments?post=20350"}],"version-history":[{"count":5,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/pages\/20350\/revisions"}],"predecessor-version":[{"id":21296,"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/pages\/20350\/revisions\/21296"}],"wp:attachment":[{"href":"https:\/\/www.city-academy.com\/business\/wp-json\/wp\/v2\/media?parent=20350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}