Cookies explained

We use cookies to give you the best experience on our website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. You can change your cookie settings at any time but if you do, you may lose some functionality on our website.

You can find out more about cookies at http://www.allaboutcookies.org.

What is a cookie?

Cookies are small text files that are sent by websites that you visit to recognise who you are when you return there. Their files are stored on a user’s equipment such as your computer’s hard drive or mobile device, and are read by your web browser.

Types of cookies and how we use them

We use cookies to make City Academy’s website able to sell courses and tickets, easier to use and to better tailor the site to your interests and needs. Cookies can also be used to improve the speed of your future activities and sessions on our website. We also use cookies to compile anonymous, aggregated statistics with which we can gain insight into the way people use our website, so that we can improve the structure and content of the website.

Types of cookies we use include:

Essential / strictly necessary cookies – some cookies are essential so you can move around the website(s) and use its features, including for example account login. These cookies don’t gather information about you that could be used for marketing or remember where you’ve been on the internet.

Functionality cookies – these remember choices you make to improve your online experience, such as recently viewed pages, and enabling social media components, like Facebook and Twitter.

Performance cookies (for analytics) – these cookies collect anonymous information on the pages visited. They keep track of what pages and links are popular and are performing well so we can make improvements and measure the effectiveness of our marketing communications.

Third party cookies – we also use some tools on our pages from social networks, such as Twitter and Facebook, and third parties such as YouTube. They also set cookies on our website(s) on its behalf in order to deliver the services that they are providing. These cookies are placed on our website, and may collect information about your online behavior, such as your IP address, the website you arrived from, and what you may have previously purchased from us. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies.

The table below gives an overview of the different types of cookies that we use on the City Academy website, together with their respective purpose and duration (i.e. how long each cookie stays on your device/computer).

Name of Cookie Owner Purpose Duration
DSID doubleclick.net (Google) Advertising persistent
IDE doubleclick.net (Google) Advertising persistent
PHPSESSID WordPress Session ID session
_ga Google Analytics Analytics persistent
_gat Google Analytics Analytics persistent
_gid Google Analytics Analytics persistent
_ym_uid doubleclick.net (Google) Advertising session
youtube.com YouTube video embed and advertising persistent
__cfduid GlobalSign Encryption 1 year
JSESSIONID nr-data.net Session ID session
__livechat livechatinc.com Live Chat 3 years
__livechat_lastvisit livechatinc.com Live Chat 3 years
main_window_timestamp# livechatinc.com Live Chat session
recent_window livechatinc.com Live Chat session
vuid Vimeo Video usage 2 years
ads/ga-audiences Google Adwords Advertising Session
fr Facebook Advertising 3 months
impression.php/# Facebook Advertising session
tr Facebook Advertising session

Opting out of cookies

There are a number of options available so that you do not have to store any cookies at all. You can either set your browser so that it will not accept and store any cookie, or if you have a little more time and knowledge you are able to allow only certain ‘trusted’ sites to store cookies on your computer. These sites may include us (of course), or the site where you carry out your online banking, or possibly your favourite news service.

See: https://www.attacat.co.uk/resources/cookies/how-to-ban and http://www.allaboutcookies.org/manage-cookies/ for details on how to manage your cookies.

It’s worth bearing in mind that if you decide to delete all of your cookies, then you will likely have to re-enter all of your usernames and passwords on all of the sites that you visit, which you previously didn’t even have to think about. As we mentioned before, cookies can be a real asset to your web surfing experience.

The Information Commissioner’s Office provides some advice about cookies and their use, but it also provides a link to About Cookies. This website provides even more information about cookies if you feel that this page and the ICO is not enough information for you, but it also details how you might delete any cookies that you find, and it also shows you how to allow those trusted sites to store their cookies on your computer.

Our main technology partners

We work with Samran Technologies, Fasthosts, Salesforce, Campaign Monitor, Stripe, GoCardless and Paypal in maintaining and improving our website, and they must all satisfy the data protection requirements. If you have any more questions, please do contact us and we’ll be happy to help.

Changes to this notice

This cookie statement was updated on 24 May 2018.

We are constantly working on supplementing and improving this. We therefore recommend that you check this Notice regularly.