Your order is inclusive of VAT at the standard UK rate of 20%. If you would like a VAT receipt please contact

If you booked more than one place, please forward the name, email, address and contact number of any additional attendees to

Credit transfers:

We are happy to offer a full credit transfer once before your course starts. We dont accept credit transfer requests after your course has started.


We offer a full refund or full credit if you cancel at least 24 hours before the start of your booking.
We cannot offer any refund if you cancel less than 24 hours before the start of your booking, or if you do not attend.
(For more information please see our terms and conditions)

Twitter: @CityAcademyUK

If you have any questions, please do not hesitate to call us on 0207 042 8833 or email us at

Best wishes

The City Academy Team