Job Description
Seeking a Sales and Customer Service Manager who is personable, driven, and highly motivated with a proven track record of success and a positive attitude. You will be a pro-active, organised multitasker who enjoys working in a fast paced team environment.
The student experience team is responsible for managing sales and enrolling students in our wide range of performing and creative arts courses. As their Manager, you will lead the team to provide exceptional customer service. You will be answering enquiries from new and existing students providing excellent customer service and encouraging your team to upsell to hit monthly targets.
The role involves:
Requirements:
Experience in the following would be useful but is not essential:
SPECIFICATIONS:
Position Type: Permanent
Hours: 37.5hrs hour per week, Monday - Friday
Flexible Weekly Hours with occasional weekend work:
Time: Varied shift patterns (including 08:30 - 17:00 | 09:00 - 17:30 | 11:30 - 20:00 | 14:00 - 22:30)
Salary range: £35,000 - £40,000 per annum
Location: Clerkenwell, London
Company Pension Scheme
Unlimited complimentary courses
Based in a creative, busy environment at our central studios in Clerkenwell
The application deadline is 21 February 2025. To apply for this role please complete the application form. Short-listed candidates will be invited to interview.
A note on diversity: We are committed to equal opportunities and are particularly interested in hearing from candidates from diverse backgrounds.
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